At POWERON STORE SDN. BHD. (“we”, “us”, “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, or customer support channels.
1. Company Information
Company Name: POWERON STORE SDN. BHD.
Company Registration No.: 202501034496 (1635906-A)
Contact Address: No. 63 (Level 2), Jalan SS2/64, SS2, 47300 Petaling Jaya, Selangor
Website: www.poweronstore.com
2. Information We Collect
We may collect and process the following personal data:
- Personal Identification Information: Name, shipping/billing address, email address, phone number.
- Order and Payment Details: Items purchased, payment method (no payment card details are stored by us directly), order history.
- Device and Usage Information: IP address, browser type, browsing behavior, device information, and session data via cookies and analytics tools.
- Communication Records: Messages submitted through our contact form, customer support inquiries, and feedback.
3. How We Use Your Information
We use your personal data to:
- Process and fulfill orders.
- Send order confirmations, invoices, and shipment updates.
- Provide customer support and respond to inquiries.
- Improve our website performance and user experience.
- Comply with legal obligations and respond to lawful requests.
- Send updates, promotional offers, or newsletters (only with your consent).
4. Legal Basis for Processing
We process your data based on one or more of the following grounds:
- Performance of a contract: To fulfill and deliver your purchases.
- Legal obligation: To comply with laws and tax regulations.
- Legitimate interest: To enhance our services and operate our business efficiently.
- Consent: When sending marketing communications or newsletters.
5. How We Store and Protect Your Data
We take appropriate administrative, technical, and physical safeguards to protect your personal information from loss, misuse, or unauthorized access, including:
- Encrypted data transfers (SSL)
- Secure data storage
- Access controls for internal systems
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Payment processors and financial institutions (only for transaction purposes)
- Logistics partners to ensure successful delivery
- Service providers for website hosting, analytics, or marketing support
- Regulatory authorities when required by law
All third parties are obligated to maintain the confidentiality and security of your information.
7. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences
- Analyze site traffic and usage behavior
- Enhance website performance
You may disable cookies in your browser settings, but this may affect your user experience.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal exceptions)
- Object to or restrict processing
- Withdraw consent (if applicable)
To exercise these rights, please contact us via our website’s contact form.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
10. Children’s Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. We encourage you to review this page periodically. Continued use of our services constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through
- Phone: +6017 546 5790
- Email: poweron.store@outlook.com